故事来自 Reddit 的一个讨论串：
我在90年代曾在亚马逊担任开发者。在假期期间，情况是全员出动，我们都被期望要么在仓库帮忙（以确保人们能按时收到他们的礼物），要么在客户服务帮忙。我选择在客户服务帮忙，这意味着我要处理客户邮件。
我惊讶地发现，在亚马逊，所有客户服务代表都是Emacs用户，无论他们是否知道这一点。他们都连接到中央邮件处理主机，该主机运行着Digital UNIX。早期亚马逊的一位伟大工程天才，一个名叫Shel Kaphan的人，用C语言编写了一些名为’Mailman’的邮件处理软件（不要与GNU Mailman混淆），客户服务团队的人用Emacs-lisp为其编写了一个前端，这就是大家使用的。
Steve Yegge讲述了一个故事，关于他在一个派对上与一些亚马逊的老员工在一起，他们不停地谈论他们多么怀念Mailman（和Emacs），以及它有多么酷。虽然不是每个人都喜欢它，但有一个叫Michael Daisey的人，他在亚马逊有一场独角戏，抱怨必须学习在行业内没有人使用的软件。
I worked as a developer at Amazon back in the 90s. During the holidays, it was an all-hands-on-deck situation, and we were all expected to either help out in the warehouse (to make sure people got their gifts on time) or help out in customer service. I opted to help out folks in customer service, which meant dealing with customer emails.
I was surprised to find that at Amazon, all customer service representatives were Emacs users, if they knew it or not. They all had X-terminals connected to a centralized mail processing host which ran Digital UNIX. One of the great engineering minds of the early Amazon days, a guy named Shel Kaphan, wrote some mail processing software in C called ‘Mailman’ (not to be confused with GNU Mailman) and folks on the Customer Service team wrote a front-end for it in Emacs-lisp, and that’s what everyone used.
Steve Yegge tells a story about being at a party with ex-Amazon old-timers who would go on and on about how much they miss Mailman (and Emacs) and how cool it was. Not everyone loved it though, there was this guy Michael Daisey who had a one-man show about his time at Amazon, and complained bitterly about having to learn software that is used by nobody else in the industry.
在这个讨论串下方，还有一位网友表明身份，说自己是家具交易商，说自己在使用 Emacs 几年了，Emacs 塑造了他的工作流，非常有价值。
Emacs 总能吸引来自技术领域之外的小伙伴们。